You can also send you RMA to rma@pmv.nu.

    Customer Information
    Product Information
    Claim Details

    You can also send you RMA to rma@pmv.nu.

    Tips for Submitting a PMV Non-Conformity Report 

    • Product/Title: Enter the name of the positioner or switchbox to which the problem belongs. 

    For example: D20, D3, D30 (Positioner) 

    WS/WM, DS/DM (Switchbox) 

    • RMA Procedure: For returns, this completed form often serves as the basis for receiving a Return Merchandise Authorization (RMA) number from PMV. 
    • Warranty Claim (Yes/No): If ‘Yes’, ensure you have the proof of purchase and a clear description of the failure. 
    • Model Code & Serial No: These are essential for locating technical data, manufacturing date, and warranty status in the PMV database. 
    • Description of Complaint: Be specific. Describe how the positioner failed, what the environment conditions were, and what troubleshooting steps have already been taken.