Non Conformity – RMA

Summer Notice

Please note that our RMA department is closed during weeks 29–31. Requests submitted during this period will be processed as soon as possible after we return.

You can also send you RMA to rma@pmv.nu.

PMV RMA NoDownload

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    You can also send you RMA to rma@pmv.nu.

    Tips for Submitting a PMV Non-Conformity Report 

    • Product/Title: Enter the name of the positioner or switchbox to which the problem belongs. 

    For example: D20, D3, D30 (Positioner) 

    WS/WM, DS/DM (Switchbox) 

    • RMA Procedure: For returns, this completed form often serves as the basis for receiving a Return Merchandise Authorization (RMA) number from PMV. 
    • Warranty Claim (Yes/No): If ‘Yes’, ensure you have the proof of purchase and a clear description of the failure. 
    • Model Code & Serial No: These are essential for locating technical data, manufacturing date, and warranty status in the PMV database. 
    • Description of Complaint: Be specific. Describe how the positioner failed, what the environment conditions were, and what troubleshooting steps have already been taken.